Operations

Delivery desk

One queue for Oscar instances, specialty workflows, pharmacy support, and retainers. Filter by status, open an engagement, and post the next action.

New engagement

Active work

7

Open delivery work

Blocked

1

Needs unblocking

Go-live

2

Cutover windows

Retainers

1

Ongoing support

EngagementClinicStatusPriorityOwnerTargetNext action
Pain intake + procedure workflow

Custom workflow

Northside Pain Clinic

Pain management

Build
High
Alex RiveraAug 12Finish procedure note templates and schedule clinician review.