Operations
Delivery desk
One queue for Oscar instances, specialty workflows, pharmacy support, and retainers. Filter by status, open an engagement, and post the next action.
Active work
7
Open delivery work
Blocked
1
Needs unblocking
Go-live
2
Cutover windows
Retainers
1
Ongoing support
| Engagement | Clinic | Status | Priority | Owner | Target | Next action |
|---|---|---|---|---|---|---|
| Managed IT retainer IT retainer | Parkview Family Practice Family medicine | Retainer | Normal | Priya Desai | Aug 8 | Close July ticket backlog and send monthly reliability summary. |