Operations

Delivery desk

One queue for Oscar instances, specialty workflows, pharmacy support, and retainers. Filter by status, open an engagement, and post the next action.

New engagement

Active work

7

Open delivery work

Blocked

1

Needs unblocking

Go-live

2

Cutover windows

Retainers

1

Ongoing support

EngagementClinicStatusPriorityOwnerTargetNext action
Go-live support window

Go-live support

Riverbend Addiction Care

Addiction medicine

Go-live
Critical
Sam OkonkwoAug 2Shadow morning dosing board and log residual tickets.